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Privacy Policy

Your Privacy is OurTop Priority

We're committed to protecting your personal information and being transparent about how we collect, use, and share your data.

Last updated: October 9, 2026

Our Privacy Principles

Transparency

Clear information about what we collect and why

Control

You have full control over your personal data

Security

Industry-leading security measures protect your data

Information We Collect

  • Account information (name, email, profile details)
  • Learning progress and test results
  • Usage patterns and preferences
  • Device and browser information
  • Audio recordings for speaking practice (with consent)

How We Use Your Information

  • Provide personalized IELTS preparation
  • Track your learning progress
  • Generate preparation guidance from submitted assessment responses
  • Send important account updates
  • Provide customer support

Information Sharing

  • We never sell your personal information
  • Data shared only with trusted service providers
  • Anonymous analytics to improve our platform
  • Legal compliance when required by law
  • Your explicit consent for any other sharing

Data Security

  • Authenticated access to saved assessment results
  • Payment notifications verified before purchase access is granted
  • Hosted database and report services
  • Access controls and monitoring
  • Guest drafts and speaking recordings kept locally for up to seven days

Your Rights

Access and Portability

Request a copy of all personal data we have about you in a portable format.

Correction

Update or correct any inaccurate personal information we have about you.

Deletion

Request deletion of your personal data (subject to legal requirements).

Opt-out

Unsubscribe from marketing communications at any time.

Cookies and Tracking

We use cookies and similar technologies to enhance your experience:

Essential Cookies

Required for the platform to function properly

Analytics Cookies

Help us understand how you use our platform

Preference Cookies

Remember your settings and preferences

Marketing Cookies

Used for personalized advertising (optional)

International Users

IELTSPrepAI uses hosted providers for account, assessment and report services:

GDPR (European Union)

Applicable rights depend on your location and the processing involved.

CCPA (California)

California residents have additional privacy rights

Data Transfers

Service-provider locations and data-transfer terms require review before paid sales.

Contact Us

Questions about this privacy policy or your personal data? Use the help page for current account and assessment guidance:

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